No, eCommerce agreements are for a fixed one-year term and cannot be canceled during this period. A decision to renew or terminate the agreement must be made at least 60 days before the term’s expiration.

Yes, all online transactions are securely processed over HTTPS, ensuring the safety of your customers' card information. We utilize a payment gateway token through Authorize.net to securely process payments and deposit your profits directly into your camp’s bank account.

The agreement year begins four weeks after the agreement is signed. If the store does not achieve the minimum spending level within the 12-month term, a maintenance fee will be invoiced based on the store program level.

Yes, payment for inventory is required upfront due to the unique products and custom designs. Additionally, each order must meet a minimum quantity of 50 pieces. **some merchandise may be subject to a higher minimum

With prepaid inventory ready for fulfillment, orders will ship within 48 business hours.

Customers can choose from USPS at checkout, with pricing and estimated delivery times displayed for their selection.

Yes, we will customize the store template to align with your brand, incorporating your logo and color standards.

No, TGI Promo controls all store platforms internally, which allows us to work faster, with greater flexibility, and at a larger scale than our competitors. Our proprietary software ensures continuous innovation and adaptation.

No, TGI Promo handles all product design and decoration in-house to maintain control over quality and speed. Our production facility allows us to innovate and stay agile.